Privacy Policy

Last updated: November 11, 2025

At Vantage Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

IMPORTANT: When you purchase a course, our authorized payment processor acts as the merchant of record and collects and processes payment information as part of that transaction. The payment processor's privacy practices are governed by their own privacy policy.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials (username and password)
  • Profile information and photos
  • Payment information (processed securely through third-party payment processors)
  • Course content and materials (for instructors)
  • Communications with us and other users

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, courses accessed)
  • Cookies and similar tracking technologies
  • Location information (if you grant permission)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Facilitate course purchases through Paddle, our payment processor and merchant of record
  • Process revenue sharing with instructors for course sales
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Personalize your experience and recommend relevant courses
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We share your information when you give us explicit permission to do so.

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing and merchant of record services
  • Authentication services (Clerk)
  • Cloud hosting and storage
  • Analytics providers
  • Email service providers

Note: When you make a purchase, our payment processor acts as the merchant of record and collects payment information directly. The payment processor's collection and use of your payment information is governed by their own privacy policy.

3.3 Instructors and Students

When you enroll in a course, your name and profile information may be visible to the instructor. When you create a course, your profile information is visible to enrolled students.

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Opt-out of marketing communications
  • Restriction: Request restriction of processing
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@vantageacademy.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information receives adequate protection in accordance with applicable data protection laws.

10. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@vantageacademy.com